SocietySmartphone add-ons leave some paying unknowingly for more than a decade

Optional services recommended when people buy smartphones are causing consumer problems. Consumer affairs centers are receiving a growing number of consultations. Some people say they signed up for services they did not need and continued paying for years. In some cases, payments reportedly continued without the individuals realizing it.

smartphonesoptional servicesconsumer complaints

NNHK News★★☆☆☆2026-07-12 09:01Original